AUM Faculty & Staff
Directory
Venessa Melton
Professor | College of Business
Dr. Melton has a marketing Ph.D. from the University of Alabama and a passion for angry consumers. In fact, the books entitled, Shoppers Scorned, The Dark Side of CRM, and Consumer Anger: At Its Source are a few of her contributions on the subject. She uses her expertise to help firms better communicate with dissatisfied consumers. She is the author or contributor of dozens of research papers in this area and three books. She works to help individuals and firms grow, develop, and transform in the areas of communications, customer service, social media crisis planning, and strategic marketing. Venessa is also a professor, entrepreneur, author, and mother.
Foster Roberts
Department Chair, Associate Professor | College of Business
Dr. Foster Roberts is the Chairperson and Associate Professor of Management in the Department of Business Administration at the College of Business, Auburn University Montgomery. Before joining Auburn University Montgomery, he served as an Assistant Professor of Entrepreneurship at Southeast Missouri State University. Dr. Roberts holds a Ph.D. in Management from the University of Mississippi, along with an MBA and a Bachelor of Science in Business Administration from Auburn University Montgomery.
With extensive experience in teaching, Dr. Roberts specializes in strategic analysis, business strategy, business ethics, small business management, and entrepreneurship. His research interests focus on social innovation, social entrepreneurship, leadership, team dynamics, and management history. His work has been published in esteemed academic journals, including the International Journal of Physical Distribution and Logistics Management, Management Decision, Business Horizons, and Journal of Management Education. He has also presented his research at prestigious conferences such as the Academy of Management, Southern Management Association, and North American Management Society.
In addition to his academic pursuits, Dr. Roberts is deeply involved in the professional community. He currently serves as the President of the North American Management Society, a division of MBAA International. He previously held a position on the Executive Committee of the Academy of Management’s Management History Division from 2013 to 2020, representing Student and Junior Faculty interests. Dr. Roberts is also a member of the editorial boards of the Journal of Management History and the Journal of the North American Management Society.
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